AT&T MVNX API

Initiate an equipment swap (non-qualified upgrade) for an existing subscriber.

With this interaction, the partner can facilitate the exchange of an existing subscriber’s equipment (and rate plan if necessary), even when that subscriber is not eligible for a current upgrade offer.

Use Cases

These are some examples of when a partner would initiate an equipment swap when a subscriber is not eligible for an upgrade offer:

Device Replacement

A partner can use the SwapEquipment API to help customers replace a damaged phone, or replace a device because a customer is dissatisfied with it.

Company Device Management

A company may rotate their employee devices as part of their device management scenario. In this case, the SwapEquiment API can help manage this process for multiple subscribers and help ensure a seamless transition.