AT&T MVNX API

Enable or disable a customer’s call forwarding or update where the customer's forwarded call will be directed.

Use Cases

These are some examples of when a partner would use UpdateCallForwardDetails to change a subscriber’s call forwarding settings:

Temporary Call Forwarding

Suppose a customer is going on vacation and wants to forward their calls to a family member or colleague.

The UpdateCallForwardingDetails API can be used to update the call forward details, directing calls to a specified number during the vacation period.

Billing Disputes

If a customer disputes a bill or a specific charge related to call forwarding, the partner might use the UpdateCallForwardDetails API to cancel the call forwarding while they investigate or resolve the dispute.