InquireSubscriberProfile Usage

Retrieve subscriber-level information using a subscriber number OR device information, such as ESN or SIM.

The information can include subscriber status, contract terms, contact information, price plan information, additional offerings, solicitation indicators, commission, discount, unbilled voice usage, and device information.

Use Cases

These are some examples of when a partner would use InquireSubscriberProfile to retrieve subscriber information:

Customer Support

A customer service agent could use the InquireSubscriberProfile API to look up the subscriber's profile details using the subscriber number when the customer calls for support.

Sales

A sales representative can use the the InquireSubscriberProfile API to check a customer’s contract term and recommend additional services or upgrades.

InquireSubscriberProfile flow