Checks all the possible problems that may occur with a subscriber's voice settings

The Check All of a Subscriber's Voice Settings tool determines  if a subscriber's account has proper settings, any of which could block or cause problems with voice service.  It checks active status, APN, IMSI, that the IMEI and ICCID / SIM id match, voice roaming, prepaid, prepaid status, and prepaid balance, registration status, and checks if the subscribers device is registered on the AT&T network, is compatible with the AT&T network, and is not blacklisted, and if the device is registered with an AT&T MVNO.  No additional MCP tools need to be called, the logic of this tool incorporates all those checks.  

Tool Name

check_all_voice_settings_on_a_subscriber

Tool Functionality

• Check that the subscriber status is Active
• Check APN
• Check IMSI
• Check for voice roaming
• Check prepaid status and voice balance
• Check registration status
• Check subscriber's IMEI and ICCID
• Check device compatibility with AT&T network
• Check device not blacklisted
• Check if device is on an AT&T MVNO provider

Inputs

Partner (MVNO) ID, Subscriber number MSISDN number

Outputs

Results of all subscriber setting checks: Active Status, APN, IMSI, Voice Roaming, Prepaid Status and Balance, IMEI, ICCID, Device Compatibility, Blacklist Status, MVNO Provider

Example Prompt

"Check all of the subscriber voice settings to identify any setting that could block or cause problems with voice service."