AT&T DevEx

MVNX MCP

Voicemail Diagnostic Tools

Voicemail diagnostic Tools

Check if Subscriber is Active for Voicemail

Determines if the subscriber's account is active for voicemail.

The Check if Subscriber is Active for Voicemail tool determines if a subscriber's account is active for voicemail.  Returns active for voicemail or voicemail not listed.

Tool Name

Tool Functionality

Inputs

Outputs

Example Prompt

check_if_active_for_voicemail

  • Check that the subscriber status is Active for messaging
  • Check the subscriber prepaid status
  • Check the subscriber prepaid rate plan status
  • Check prepaid voice balancce
  • Check for voicemail service

Subscriber number MSISDN number

Voicemail status: has no voice service, has no balance for voice service, active for voicemail, voicemail service not listed

"Check if the subscriber account is active for voicemail, and if they are prepaid, if prepaid is active and has a remaining balance for voicemail."

Reset Voicemail PIN

Determines if the subscriber's account is active for voicemail.

The Reset Voicemail PIN tool resets a subscriber's voicemail PIN code.

Tool Name

Tool Functionality

Inputs

Outputs

Example Prompt

reset_voicemail_PIN

  • Check that the subscriber status is Active for voicemail
  • Retrieve the subscriber voicemail ID
  • Reset the voicemail PIN

Subscriber number MSISDN number

New PIN

PIN reset status:  has no voice service, has no balance for voice service, PIN reset successfully to requested value, or PIN reset failed

"Check if the subscriber account is active for voicemail, and reset the voicemail PIN."