Send File Attachment to Incident/Service Request
Version 1.0.0
Endpoint
PUT
https://ebond.att.com/{ebondEnv}/api/clientapi/{FileAttachmentTicketType}
Copy
Update Incident Ticket to AT&T process
oauth2
Oauth2 implementation using Client Credentials - client_id & client_secret ProvidedByAT&T
clientCredentials:
scopes:
tokenUrl:https://ebond.att.com/sandbox/EdhREjkedhs234nU/oauth2/token/
Path Parameters
- ebondEnvstringRequiredEnum: [sandbox/EdhREjkedhs234nU]AT&T ebond environmentExample: sandbox/EdhREjkedhs234nU
- FileAttachmentTicketTypestringRequiredEnum: [incident, servicerequest]The associated ticket type for sending file attachmentExample: incident
Query Parameters
- instanceIdstringRequiredClient Instance Id, provided by AT&TExample: instest
- apiKeystringRequiredUnique apikey per Client's instance, provided by AT&TExample: api234key24ljaalkjfiolaskdjfjalllfasd223
- clientIdstringRequiredUnique Client Id per Client, provided by AT&TExample: cli123ijklm4uv
- numberstringRequiredTicket number of the clientExample: INC0032003
- sys_idstringRequiredClient unique record ID. Used to link AT&T item to client item.Example: 058d9b5f374e33007bc9ded993990e5c
- correlation_idstringRequiredUnique number identifying the AT&T main ticket. (This is the AT&T ticket number.). This is required for client to send as part of update transaction.Example: 000000253522216
- AttachmentFilenamestringRequiredFile Attachment NameExample: sampletext1KB.txt
- attachmentLengthstringRequiredFile Attachment Length in BytesExample: 12300
- attachmentMimeTypestringRequiredFile Attachment Mime TypeExample: text/plain
Body Parameters
Responses
Ticket Updated Successfully
Body
application/json
- objectRequired
- resultsobject