AT&T eBond FAQs
Am I eligible to eBond with AT&T?
- Customers of eligible AT&T wireline services qualify to eBond with AT&T. These services can be found on the Use Cases page
What AT&T wireline services are eligible for eBonding?
- The following AT&T services are eligible: AVPN, ADI,...
Is use of an eBond subject to billing?
- No. Use of AT&T eBonds is free of charge, whether customers use the API or the ServiceNow store app.
Do I need a distinct eBond for each service?
- Not necessarily, however there will be only one integration process for each customer regardless of how many services are eBonded
How long does it take to set up an eBond?
- Highly dependent on scheduling. However, most eBonds could enter production in under a week
Should I use the ServiceNow app or the API?
- Use of the API requires developer resources on the customer end to establish the eBond. Customers who use ServiceNow as an ITSM are recommended to use the ServiceNow store app