Proactive Tickets
With managed service products, AT&T 24/7 monitoring means that your services enjoy round the clock attention and, if something goes wrong, you will know about it immediately via proactive ticketing. These tickets and associated updates can be viewed right from your ITSM.
Reactive Tickets
Spot something that isn't functioning quite right? Our eBonds allow for users to conveniently submit tickets right from the ITSM they use today.
Service Requests
If you're looking to modify what wireline services you have, you can use our eBonds to complete that transaction
Customer Testimonial
Our eBond with AT&T has saved us countless hours with state-of-the-art time to resolution
Customer IT Director
Increased efficiency
Use your own tools and systems to submit requests
Automation
Implement more automation in your workflow leading to faster resolution
Free of charge
eBond services are free of charge
Get started with AT&T eBonds
Gain efficiency and streamline your connectivity services with our APIs