AT&T DevEx

DevEx

Wireline eBonding

Version 1.0.0 (latest)

Wireline eBonding

Version 1.0.0 (latest)

Create Service Request

Version 1.0.0
download iconDownload spec

Endpoint

POST
https://ebond.att.com/{ebondEnv}/api/clientapi/servicerequest

Create request is for Client to request creation of a Client Request in the AT&T GPS system.

arrowSecurity

oauth2

Oauth2 implementation using Client Credentials - client_id & client_secret ProvidedByAT&T
clientCredentials:
scopes:
tokenUrl:https://ebond.att.com/sandbox/EdhREjkedhs234nU/oauth2/token/
arrowRequest

Path Parameters

    Query Parameters

          Body Parameters

          Responses

          Ok

          arrowBody

          application/json

          REQUEST

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          curl --request POST \
     --url https://ebond.att.com/string/api/clientapi/servicerequest \
     --header 'accept: application/json' \
     --header 'content-type: application/json' \
     --data '
{
  "state": "Open",
  "number": "RITM0032001",
  "sys_id": "d9836ba3370233007bc9ded993990ea0",
  "extended": {
    "SrGps_priority": "Low",
    "SrGps_quantity": "1",
    "SrGps_description": "Test description from Extended variables in ServiceNow",
    "SrGps_AttCostcode": "anystring",
    "SrGps_clientSiteIdTo": "EMEA-UK-LONDON-0225",
    "SrGps_caller_id_room": "2",
    "SrGps_serviceLineCode": "eLCM_LMAC_SECURITY",
    "SrGps_caller_id_buildingNumber": "1",
    "SrGps_requestOrderCompletionDate": "2024-10-16 14:09:25"
  },
  "location": "test",
  "caller_id": "Alfonso Griglen",
  "AttAssetId": "any string",
  "work_notes": "System Administrator (Work notes)\\n update for swagger documentation.",
  "AttSeverity": "5",
  "description": "any string",
  "location_zip": "any string",
  "location_city": "London",
  "resolve_notes": "any string",
  "correlation_id": "any string",
  "opened_by_name": "System Administrator",
  "caller_id_name": "System Administrator",
  "location_state": "any string",
  "location_street": "any string",
  "opened_by_email": "admin@example.com",
  "caller_id_email": "admin@example.com",
  "opened_by_phone": "any string",
  "caller_id_phone": "any string",
  "short_description": "eLCM_LMAC_SECURITY",
  "AttIncidentStatus": "New",
  "AttServiceCategory": "REQUEST-ATT",
  "caller_id_user_name": "admin",
  "AttIncidentOpenDate": "2025-07-01T14:02:06.681Z",
  "AttResolutionAction": "any string",
  "opened_by_user_name": "admin",
  "correlation_display": "att_ebonding",
  "AttTicketResolveDate": "2025-07-01T14:02:06.681Z",
  "location_countrycode": "any string",
  "AttServiceRestoredDate": "2025-07-01T14:02:06.681Z",
  "AttActualCompletionDate": "2025-07-01T14:02:06.681Z",
  "AttSLANegotiatedDueDate": "2025-07-01T14:02:06.681Z"
}
'

          RESPONSE

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          {
  "results": {
    "sys_id": "inpsysid42324398492abds32423232da",
    "number": "INC10023312",
    "correlation_id": "00000042340234"
  }
}