Checks all the possible problems that may occur with a subscriber's data settings

The Check all of a subscriber's data settings tool determines if a subscriber's account has proper settings, any of which could block or cause problems with data service.  It checks active status, APN, IMSI, that the IMEI and ICCID / SIM id match, data roaming, prepaid, prepaid status, and prepaid data balance, registration status, and checks if the subscribers device is registered on the AT&T network, is compatible with the AT&T network, and is not blacklisted, and if the device is registered with an AT&T MVNO.  No additional MCP tools need to be called, the logic of this tool incorporates all those checks.   

Tool Name

check_all_data_settings_on_a_subscriber

Tool Functionality

• Check Active Status
• Check APN
• Check IMSI
• Check for Data Roaming
• Check Registration Status
• Check Device Compatibility with AT&T network
• Check Device Not Blacklisted
• Check if Device is on an AT&T MVNO provider
• Check Prepaid Status - if YES, check Prepaid Rate Plan Status and check Prepaid Data Balance (report above or below 10%, and if auto-refill is on)

Inputs

Subscriber number MSISDN number

Outputs

Values of all settings listed under Tool Functionality

Example Prompt

"Check if the subscriber has any settings that could block or cause problems with data service."