Pull Order Status

Order Status (Pull) Requests can retrieve the Status of an Order at any time. Requests require that the "offlinePayloadId" contains the "payloadId" from the original order.

The Status of the Store or Care Order will return synchronously.

Scenarios

• Check the status of a Store Order or Care Order based on the "orderId"
• Check the status of a Store Order or Care Order based on the original order's Payload ID
• Check the status of all Store Orders or Care Orders placed over a specific Date Range within the past 90 days. (Note: To prevent the Request from timing-out, we recommend Date Ranges that span a maximum of 3 days)

Push Order Status

Clients can have the Order Status automatically Pushed (to a URL of their choice).  Push Status is triggered by AT&T Order milestones.  A Status is sent to the client URL when an Order is Received, when an Order Completes or Ships, or when there is an issue that causes the Order to Fail or to be Canceled.