checkResourceQualification Usage
TMF 761
Allows MVNOs to check whether a given MSISDN (subscriber number) is eligible to be ported into the AT&T network.
Use Cases
These are some examples of when a customer would want to use checkResourceQualification to check whether a number is eligible to be ported:
- Pre-Sales Port Eligibility Check Scenario: A customer wants to switch to a new service provider and keep their current phone number. The service provider uses the TMF761 resourceQualification API to determine if the customer is eligible to port their number, enabling them to provide accurate information to the customer before the sales process begins.
- Customer Support for Porting Issues Scenario: A customer encounters issues during the porting process and contacts the service provider's customer support for assistance. The support team uses the TMF761 resourceQualification API to verify the customer's eligibility to port their number, helping to identify and resolve potential problems.
- Streamlined Porting Process Scenario: A service provider wants to optimize the porting process for new customers by automating eligibility checks. The provider integrates the TMF761 resourceQualification API into their internal systems, allowing for seamless, real-time verification of port eligibility during the customer onboarding process.
- Competitive Analysis and Marketing Scenario: A service provider wants to identify potential customers who are eligible to port their numbers from competing providers. The provider uses the TMF761 resourceQualification API to gather eligibility data, enabling them to target marketing efforts and promotional offers toward eligible customers.
- Port Eligibility Reporting Scenario: A service provider wants to generate a report on the number of eligible porting customers within their target market. The provider uses the TMF761 resourceQualification API to gather the necessary data, allowing them to make data-driven decisions about marketing strategies and resource allocation.
- Assisting Customers with Multiple Lines Scenario: A customer with multiple phone lines wants to port all their numbers to a new service provider. The provider uses the TMF761 resourceQualification API to check the port eligibility for each subscriber number, ensuring a smooth transition for all lines and providing comprehensive support to the customer.
