A&BR is re-engineered into a unified microservices architecture with TMF-aligned JSON APIs, enabling scalable and seamless integration with current and future platforms, reducing data inconsistencies and failures.

Developed a modular micro-frontend GUI tailored to specific user personas such as sales, support, clients, and partners, featuring smart defaults, real-time validation, and guided workflows to simplify billing tasks and reduce errors.

Integrated secure authentication protocols (HALO-E, AAF) to protect sensitive billing operations and data access, ensuring compliance and security across the platform.

Implemented advanced DevOps practices including DORA metrics, automated code reviews via GitHub Copilot, streamlined CI/CD with Ansible, centralized environment management, and proactive monitoring with App Insights to improve system reliability and operational excellence.

Offers comprehensive reporting and dashboard tools to provide visibility into billing operations, support ticket trends, and system health for improved decision-making and tracking.