Asurion HomeTech Protection (HTP) – Product Overview
HomeTech Protection (HTP) is an Asurion-backed protection and support service that covers virtually all of a customer’s home electronics such as TVs, PCs, and connected devices with repairs, replacements, and 24/7 expert tech support.
Product Details
- Vendor: Asurion
- Price: $25/mo. plus taxes, billed on the AT&T bill
- Scope: Sold to BSSe Broadband customers via the BSSe platform and placed on the AT&T bill
- Out of Scope: BSSe Wireless and AIA customer sales (foundational capabilities may be reusable)
Integration Overview
The CTX Omni Adapter Application supplies APIs for external partners such as Asurion to support
- HTP Add-on Enroll eligible broadband customers into the HTP service
- HTP Cancel Process customer cancellations / disconnects