AT&T MVNX API

Track the status of submitted port in requests.

Use Cases

These are some examples of when a partner would use RetrievePortabilityActivationOrderById after submitting a port request:

• New Subscriber Port Activation Tracking Scenario: A customer wants to port their existing phone number to a new service provider. The partner submits a Port Order request to begin the process and uses the RetrievePortabilityActivationOrderById API to track the progress of the port activation, ensuring a smooth transition for the customer.
• Business Account Port Activation Management Scenario: A company is switching to a new service provider for their employees' mobile services and needs to port multiple phone numbers. The partner uses the RetrievePortabilityActivationOrderById API to monitor the status of each Port Order request, managing the activation process for all employees efficiently.
• Troubleshooting Port Activation Issues Scenario: A customer encounters issues during the port activation process. The partner uses the RetrievePortabilityActivationOrderById API to identify the current status of the Port Order request and resolve any problems or delays, providing timely support and assistance to the customer.
• Port Activation Reporting Scenario: A partner wants to generate a report on the status of all ongoing port activations for their customers. The partner uses the RetrievePortabilityActivationOrderById API to gather the necessary data and create a comprehensive report, helping to optimize their service and identify any potential bottlenecks in the process.
• Port Activation Notifications Scenario: A customer wants to be notified when their port activation is complete. The partner uses the RetrievePortabilityActivationOrderById API to monitor the status of the Port Order request, and once the activation is successful, sends a notification to the customer informing them that their new service is active.
• Coordinating Service Activation Scenario: A partner needs to coordinate the activation of additional services or features (e.g., voicemail, data plans) with the completion of the port activation process. The partner uses the RetrievePortabilityActivationOrderById API to determine when the port activation is successful, allowing them to proceed with the activation of the additional services.