Service Qualification Tools

Indirect product catalog
Indirect Sales Product Catalog and Product look up
The Product Catalog tool provides a comprehensive AT&T product catalog (services for business customers) including product details, to facilitate the selection of a product. You may look up an individual product and its details, or list all products and their details.
Tool Name | Tool Functionality | Inputs | Outputs | Example Prompt |
|---|---|---|---|---|
product_catalog_and_lookup |
|
| Full product details from the catalog | "Give me full catalog details for this product" |
Check address for services
Validates the address or multiple addresses, then checks available AT&T services
The Check Address(es) for Service Availability tool, aka Service Qualification, accepts one or multiple U.S. postal addresses, validates and corrects them, then checks the corrected addresses for what AT&T telecom services are available at the addresses.
Tool Name | Tool Functionality | Inputs | Outputs | Example Prompt |
|---|---|---|---|---|
check_addresses_for_service_availablity_aka_service_qualification |
|
| AT&T services available at each address | "What AT&T services are available at this address?" |
Get prices for services
Gets an AT&T sales price quote for providing one or multiple service at an address or multiple addresses
The Get Prices for Services at an Address(es) tool accepts one or multiple addresses and products, and gets an AT&T indirect sales price quote for providing that service at that address.
Tool Name | Tool Functionality | Inputs | Outputs | Example Prompt |
|---|---|---|---|---|
get_prices_for_services_at_addresses |
|
| Returns a total price and breakdown of the price, in a JSON format. Includes the request ID that can be used to later retrieve this offer while it remains valid (see the Get a Previous Quote tool). | "Give me a price quote for this service at this address" |
Get a previous quote
Look up a previously provided quote within 7 days
The Get a Previous Quote tool retrieves a previously quoted price for an address if the quote is still valid, which is for a period of 7 days.
Tool Name | Tool Functionality | Inputs | Outputs | Example Prompt |
|---|---|---|---|---|
get_previously_quoted_price |
|
| JSON containing the previously quoted price, or a note that it is expired or not found. | "Give me the details of this quote" |
Address correction
Provides an address correction service
The Address Correction tool will correct minor mistakes in a provided US postal address, or provide multiple possibilities (up to 7) if there are no exact matches. Also provides an AT&T global address ID (GLID), for the address.
Tool Name | Tool Functionality | Inputs | Outputs | Example Prompt |
|---|---|---|---|---|
address_correction |
|
| Corrected address or address suggestions (up to 7), GLID | "Correct this address" |
Look up address by GLID
Look up an address using an AT&T GLID, global address ID
The Look Up Address by GLID tool will look up a US postal address using an AT&T GLID, global address ID, and return the matching address - if there is one.
Tool Name | Tool Functionality | Inputs | Outputs | Example Prompt |
|---|---|---|---|---|
look_up_address_by_GLID |
|
| Corrected address or address suggestions (up to 7), GLID | "What address corresponds to this GLID?" |