Create Order
| Code | Status | Description |
|---|---|---|
| 400 | EXTSALESOPS-OFFERS-0003 | Required fields are missing |
| 400 | EXTSALESOPS-OFFERS-CPOPOFFER-0001 | Request Input validation failed |
| 400 | EXTSALESOPS-OFFERS-CPOPOFFER-0004 | Request failed with unknown error |
| 400 | EXTSALESOPS-ORDER_CREATE-FULFILLMENT_OPTIONS-0001 | Required fields are missing |
| 400 | EXTSALESOPS-ORDER_CREATE-PURCHASE_ORDER-0001 | Required fields are missing |
| 400 | EXTSALESOPS-ORDER_CREATE-SHOPPING_CART-0001 | Required fields are missing |
| 400 | EXTSALESOPS-ORDER_CREATE-SHOPPING_CART-0002 | Invalid Cart Request. Missing Required items |
| 400 | EXTSALESOPS-ORDER_CREATE-SHOPPING_CART-0003 | Invalid Cart Request, cannot find parent offer |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0003 | Invalid Request due to past dues |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0004 | Action is not allowed for account's customer type |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0005 | Action is not allowed due to account being part of a connected community |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0006 | Action is not allowed as the account is voluntary suspended |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0007 | Action is not allowed as the account service address is instantON |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0008 | Action is not allowed since account is ACP/ACCESS |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0009 | Action is not allowed since current service is out of region |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0010 | Action is not allowed as account has unified ban. |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0011 | Action is not allowed as account has ineligible products contracted. |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0012 | Action is not allowed as account has multiple products |
| 500 | EXTSALESOPS-CART_CREATE-OAV-0013 | Action is not valid due to pending order |
| 500 | EXTSALESOPS-OFFERS-CPOPOFFER-0002 | Downstream service error occurred while fetching product offerings |
| 500 | EXTSALESOPS-ORDER_CREATE-PURCHASE_ORDER-0002 | Downstream service error occurred while doing checkout |
| 500 | EXTSALESOPS-ORDER_CREATE-SHOPPING_CART-UNK001 | Unknown error |
Error Code Interpretation Guidance
The error codes listed in the table above represent standardized, high-level business error conditions returned by the API. For additional diagnostic context—including downstream system responses and validation-level details needed for troubleshooting—please review the details object within the API error payload.
The details section contains granular error information that may include field-level validation failures, enumeration mismatches, or service-level processing errors.
For comprehensive error analysis and remediation, clients should reference:
- The top-level error code for standardized handling logic.
- The
detailsobject for deeper troubleshooting insights.
Sample
{
"errorId": "EXTOMNISVCS-GET-CART-0003",
"message": "OrderID is null or Invalid in request",
"errorSystemId": "shoppingcart",
"details": [
{
"code": "SC-B50000",
"message": "Internal exception occurred while processing the request,No static resource shopping-cart/v1/carts."
}
]
}